Sales & Marketing Executive

LY Softwares

Job Description

Job Title: Customer Service Executive – Sales Process

Location: Kochi

Department: Sales / Customer Support

Reports To: Sales Manager / Team Lead

Candidates should have experience in Tele sales or Tele calling

Job Summary

We are seeking a proactive and customer-focused Customer Service Executive for our Sales Process. The role involves handling inbound and outbound communications with potential customers, generating leads, explaining products/services, and converting inquiries into successful sales. The ideal candidate should be persuasive, confident, and committed to providing excellent customer service throughout the sales journey.

Key Responsibilities

•Communicate with prospective customers through calls, emails, or chat to understand their needs and recommend suitable products/services.

•Handle leads and follow up on inquiries to close sales effectively.

•Handle objections and provide accurate information to convert prospects into customers.

•Maintain a deep understanding of product knowledge to assist customers and upsell/cross-sell when appropriate.

•Document customer interactions and sales outcomes in CRM systems.

•Provide demo to potential users.

•Collaborate with internal departments to ensure smooth order processing and customer satisfaction.

Requirements

Education: High School Diploma or equivalent (Bachelor’s degree preferred).

Experience: 0–2 years of experience in telesales, telecalling, or a customer service role with sales responsibilities.

Skills:

•Excellent communication and interpersonal skills.

•Persuasive and goal-oriented approach.

•Proficiency in using CRM tools and MS Office.

•Strong negotiation and problem-solving abilities.

•Ability to handle multiple calls and tasks efficiently.

•Fluency in multiple languages is a plus.

Working Hours : day shifts – 9.45 AM to 6.45 PM

Benefits

•Attractive salary with sales incentives and bonuses.

•Opportunity to grow in a target-driven environment.

•Supportive training and mentorship programs.

•Positive work culture with regular rewards and recognition.

•For interns, we will provide incentives and a certificate upon completion

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.

More about this Sales & Marketing Executive job

1. What is the eligibility criteria to apply for this Sales & Marketing Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Sales & Marketing Executive job?
   Ans: This Sales & Marketing Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales & Marketing Executive job?
   Ans: No, there is no fee applicable for applying this Sales & Marketing Executive job and during the employment with the company, i.e., TONEX BIZCORP PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales & Marketing Executive role?
   Ans: There is an immediate opening of 5 Sales & Marketing Executive at TONEX BIZCORP PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Sales & Marketing Executive job?
   Ans: This Sales & Marketing Executive job has 09:45 AM - 06:45 PM timing.