Role Title: Sales Executive
Reports To: Branch Head
Primary Objective: Convert qualified leads into paying members with speed, clarity, and
zero leakage.
Core Ownership
• Lead handling, trials, conversions, renewals
• CRM hygiene and follow-up discipline
• Revenue protection at ground level
Key Responsibilities
• Respond to every lead within 5 minutes
• Qualify leads and schedule trials
• Confirm trials and update CRM same day
• Conduct post-trial conversion conversations
• Drive renewals starting 10 days before expiry
• Ensure no training without payment
• Maintain 100% CRM documentation accuracy