Sales & Marketing Executive

We are looking for customer-focused Sales & Marketing Executive to represent our membership program at premium hotel locations. The ideal candidate will be responsible for driving membership enrollments, engaging with customers, coordinating with hotel teams, and ensuring a seamless customer experience.

Key Responsibilities

• Represent the membership program at assigned hotel locations.
• Promote and enroll walk-in guests and prospective customers into the membership program.
• Collect and maintain customer data for future membership outreach.
• Build strong relationships with existing and potential members.
• Coordinate with hotel teams to assist customers with reservations and other service requests.
• Support hotel staff in using the membership platform, mobile application, and website, and assist during technical issues.
• Monitor program performance and effectively communicate updates and value propositions to hotel stakeholders.
• Maintain confidentiality of customer and company information at all times.

Required Qualifications

• Graduate in any discipline.
• Experience in customer service, sales, hospitality, retail, aviation, travel, or a similar customer-facing role.
• Excellent verbal communication and interpersonal skills in English.
• Smart, confident, self-motivated, and customer-oriented personality.
• Strong presentation and relationship-building skills.
• Experience in luxury retail, hotels, aviation, banquets, or travel sales will be an added advantage.
• Willingness to work on rotational shifts, including weekends and holidays.

Preferred Skills

• Customer engagement and relationship management.
• Sales and membership acquisition.
• Problem-solving and coordination skills.
• Basic knowledge of mobile applications and web-based platforms.
• Ability to work independently and as part of a team.

What We Offer

• Opportunity to work with leading hospitality brands.
• Professional growth in customer engagement and sales.
• Dynamic and collaborative work environment.
• Training and continuous learning opportunities.

• It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.