Sales Manager

JOB RESPONSIBILITIES – SALES MANAGER (SKIN & AESTHETIC CLINIC)
Location: Gurgaon – Golf Course Road

• Manage and drive end-to-end sales operations for the Gurgaon branch.

• Handle inbound leads from Meta Ads, Google Ads, calls, WhatsApp, and walk-ins.

• Conduct detailed client consultations and recommend suitable skin, hair, and aesthetic treatments.

• Convert leads into confirmed appointments, packages, and high-value treatment plans.

• Achieve monthly sales targets and ensure consistent revenue growth.

• Lead, train, and monitor the performance of the sales and front-desk team.

• Ensure high conversion rates through effective counselling and follow-ups.

• Track daily leads, conversions, revenue, and pending follow-ups using CRM and reports.

• Coordinate with doctors and therapists for smooth client onboarding and treatment scheduling.

• Handle escalations, resolve client concerns, and ensure excellent customer experience.

• Implement sales SOPs, scripts, and clinic processes consistently.

• Upsell and cross-sell treatment packages, memberships, and ongoing plans.

• Maintain accurate sales records, billing coordination, and documentation.

• Ensure professional conduct, clinic discipline, and brand standards at all times.

• It is a Full Time Sales / Business Development job for candidates with 3 - 5 years of experience.