Manage the day-to-day operations of the slimming/weight-management center.
Supervise counselors, therapists, nutritionists, trainers, and front-office staff.
Handle customer consultations, follow-ups, feedback, and service issues.
Achieve monthly sales, revenue, consultation, and customer-retention targets.
Convert enquiries and consultations into treatment/program enrollments.
Maintain customer records, appointments, payments, and daily reports.
Monitor staff attendance, performance, grooming, and service quality.
Coordinate with nutritionists/therapists to ensure clients receive appropriate services.
Drive local marketing activities, referrals, and lead-generation initiatives.
Maintain hygiene, safety, inventory, and operational standards.
Prepare daily/weekly/monthly performance reports for management.
Ensure company policies and customer-service standards are followed.
Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.