Finds exporters & importers
Visits factories, warehouses, offices
Understands customer cargo:
Origin & destination
Ocean / Air
FCL / LCL
Converts enquiries into business
👉 No customers = no shipments
They sell services like:
Ocean freight (FCL / LCL)
Air freight
Customs clearance (CHA)
Door-to-door logistics
Warehousing & transportation
They don’t sell products, they sell movement solutions.
Shares shipment details with pricing team
Gets competitive rates from shipping lines / airlines
Negotiates margins
Sends quotations to customers
👉 Sales + pricing = winning the shipment
Negotiates freight rates
Explains transit time & service quality
Converts trial shipments into regular accounts
In logistics, relationships matter more than discounts.
After closing:
Hands over shipment details
Coordinates during cargo movement
Supports customer if delays/issues happen
👉 Sales stays involved even after booking.