Sales Executive

1. Lead Management & Sales Conversion

• Call on all renewal data to convert expiring memberships.

• Follow up with unpaid leads and ensure timely payments or closure.

• Handle WATI leads and One-Day Membership leads, with response time within 5 minutes.

• Work on referral generation through existing customers.

• Maintain lead sheet and update CRM/LMS regularly with call status, interest, and follow-ups.

2. Walk-In Management, Gym Tour & Hospitality

• Attend all walk-in customers with excellent hospitality and professional behavior.

• Provide structured and engaging gym tours, clearly explaining services, pricing, and USPs.

• Ensure each customer feels welcomed, well-guided, and attended to at every interaction.

• Offer refreshments, seating, and information brochures when required.

• Achieve walk-in to conversion ratio as per monthly targets.

3. Customer Engagement & Experience

• Maintain high grooming and etiquette standards at the front desk.

• Greet and assist all members and visitors with a positive attitude and patience.

• Make feedback calls post-joining and post-renewal to assess satisfaction.

• Build rapport with members to improve retention and gain referrals.

4. Facility Hygiene & Upkeep

• Ensure gym cleanliness and hygiene is maintained throughout the day.

• Monitor cleaning staff and report any lapses immediately.

• Ensure all machines, ACs, music, and other facilities are operational and escalate issues promptly.

5. Feedback Handling & Service Recovery

• Log all verbal or written customer feedback and address issues within 24–48 hours.

• Coordinate with trainers, operations, or support teams for resolution.

• Maintain a tracker for complaints, follow-ups, and closure.

6. Member Engagement Initiatives

• Promote referral programs, celebrations, and monthly engagement activities.

• Encourage members to post Instagram stories/reviews and tag the gym.

• Assist in event setup or participation to boost community feel.

7. Member Onboarding & BCA Tracking

• Ensure every new customer is assigned a trainer within 1 day of joining.

• Track whether the member’s initial BCA test is done within 2 days.

• Coordinate with trainers and follow up until BCA and PT trial data is completed and logged.

8. Outdoor Marketing & Brand Promotion

• Participate in outdoor marketing activities, such as distributing flyers, conducting local promotions, visiting nearby societies/offices, and promoting gym offers.

• Maintain a log of outreach activities and report daily efforts and results.

9. Documentation & Reporting

• Maintain and update:

  • Walk-in register

  • Daily sales & enquiry tracker

  • Feedback and follow-up logs

• Submit EOD reports with key metrics and pending follow-ups.

10. Additional Responsibilities

• Attend daily huddles and review meetings.

• Support onboarding for new members (mobile app setup, plan briefing, etc.).

• Execute campaigns and offer promotions as per cluster/branch-level direction.

• It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.

More about this Sales Executive job

1. What is the eligibility criteria to apply for this Sales Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹27000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Sales Executive job?
   Ans: This Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Executive job?
   Ans: No, there is no fee applicable for applying this Sales Executive job and during the employment with the company, i.e., WITNESS THE FITNESS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Executive role?
   Ans: There is an immediate opening of 40 Sales Executive at WITNESS THE FITNESS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Sales Executive job?
   Ans: This Sales Executive job has 09:00 AM - 06:00 PM timing.