Sales Executive

Reports To

Sales Manager

Job Summary

A Sales Consultant is responsible for identifying customer needs, recommending suitable products or services, and achieving sales targets. The role involves building strong customer relationships, providing excellent customer service, and contributing to business growth through effective sales strategies.

Key Responsibilities

• Identify and approach potential customers to generate new business opportunities.

• Understand customer requirements and recommend appropriate products or services.

• Present, demonstrate, and explain product features and benefits.

• Prepare quotations, proposals, and sales agreements.

• Achieve individual and team sales targets.

• Maintain strong relationships with existing customers to encourage repeat business.

• Follow up on customer inquiries, leads, and after-sales support.

• Keep accurate records of sales activities, customer interactions, and market information.

• Stay updated on product knowledge, market trends, and competitor activities.

• Collaborate with internal departments to ensure customer satisfaction.

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, Sales, or a related field.

• Previous experience in sales, customer service, or retail is an advantage.

• Fresh graduates may be considered depending on the organization.

Skills and Competencies

• Excellent communication and interpersonal skills.

• Strong negotiation and persuasion abilities.

• Customer-focused with a positive attitude.

• Ability to work independently and as part of a team.

• Good organizational and time management skills.

• Proficiency in Microsoft Office and CRM systems is an advantage.

• Ability to meet sales targets and work under pressure.

Working Conditions

• Full-time position.

• May require travel to meet clients or attend sales events.

• May involve weekend or evening work depending on business needs.

Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.

• Customer satisfaction and retention rates.

• Number of new customers acquired.

• Sales conversion rate.

• Timely follow-up and closure of sales opportunities.

• Accuracy and completeness of sales reports.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.