Sell domestic and international travel packages including flights, hotels, tours, cruises, and travel insurance.
Handle inbound and outbound sales inquiries via phone, email, chat, or in-person.
Understand client requirements and recommend suitable travel options.
Convert leads into confirmed bookings to achieve individual and team sales targets.
Develop and maintain relationships with new and existing clients.
Prepare detailed itineraries, quotations, and invoices.
Stay updated on travel trends, visa regulations, and airline policies.
Upsell and cross-sell travel products and upgrades to maximize revenue.
Coordinate with travel partners, airlines, hotels, and suppliers to ensure smooth travel arrangements.
Maintain records of bookings, payments, and customer interactions in CRM systems.
Handle travel changes, cancellations, and issues with professionalism and urgency.