Sales Executive

Inside Sales Executive – Job Description

Department: Sales

Location: Corporate Office / Gym Branch

Shift Timing: 10:00 AM – 7:00 PM (or as per business requirement)

Position Overview:

The Inside Sales Executive is responsible for handling inbound and outbound calls, converting leads into memberships, maintaining follow-ups, and delivering excellent customer experience.

Key Responsibilities:

1.  Lead Management & Conversion

-  Handle inbound/outbound calls.

-  Convert leads from Meta Ads, Google Ads, referrals, and walk-ins.

-  Maintain follow-ups via calls, WhatsApp, and SMS.

-  Recommend suitable fitness plans based on customer goals.

2.  Customer Engagement

-  Explain membership plans, offers, and benefits.

-  Manage objections and provide correct solutions.

-  Build rapport with customers to increase conversion.

3.  Sales Targets & Reporting

-  Achieve daily, weekly, and monthly sales targets.

-  Update CRM/Sheets with accurate lead status.

-  Prepare Daily Sales Report (DSR).

4.  Coordination with Teams

-  Coordinate with front desk, fitness team, and managers.

-  Ensure smooth customer onboarding.

-  Follow up on pending payments and renewals.

5.  Process & Compliance

-  Follow sales SOPs and approved scripts.

-  Maintain professionalism and communication etiquette.

-  Ensure customer data confidentiality.

Required Qualifications & Skills:

-  12th Pass / Graduate preferred.

-  1–3 years of sales experience (fitness industry preferred).

-  Strong communication & convincing skills.

-  Fluency in Hindi & English.

-  Basic computer knowledge.

Key Competencies:

-  Closing & negotiation skills

-  Customer handling

-  Target-driven mindset

-  Time management

-  Positive attitude & confidence

-  CRM handling skills

Salary Range:

■ 18,000 – ■30,000 per month (based on experience + incentives)

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.