Sales Executive

We are looking for a polite, professional, and efficient Customer Operator to manage customer interactions across various channels. The ideal candidate will assist customers by answering inquiries, resolving issues, and ensuring a smooth and positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone calls, emails, chat, or social media.

• Provide accurate information about products, services, pricing, and company policies.

• Handle customer complaints with empathy, patience, and professionalism.

• Log all customer interactions and issues into CRM or relevant systems.

• Follow up with customers to ensure their issues are resolved.

• Coordinate with internal departments to resolve customer concerns quickly.

• Maintain customer satisfaction and contribute to a positive brand image.

Requirements:

• Proven experience in a customer service or call center role (preferred but not mandatory).

• Strong communication skills in [language(s)] – verbal and written.

• Good listening skills and the ability to stay calm under pressure.

• Basic computer knowledge (MS Office, email handling, typing skills).

• Ability to multitask and manage time effectively.

• Flexible to work in shifts, including weekends if needed.

Preferred Qualifications:

• High school diploma or equivalent; additional certifications in customer service are a plus.

• Familiarity with CRM software and phone systems.

• Fluency in multiple languages is an added advantage.

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.

More about this Sales Executive job

1. What is the eligibility criteria to apply for this Sales Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹7000 - ₹12000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Sales Executive job?
   Ans: This Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Executive job?
   Ans: No, there is no fee applicable for applying this Sales Executive job and during the employment with the company, i.e., SKY COSMETICS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Executive role?
   Ans: There is an immediate opening of 2 Sales Executive at SKY COSMETICS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Sales Executive job?
   Ans: This Sales Executive job has 10:00 AM - 06:00 PM timing.