Greet customers and understand their vision needs and preferences
Assist customers in selecting frames, lenses, and eyewear accessories
Explain lens types, coatings, and vision correction options clearly
Interpret prescriptions provided by optometrists or ophthalmologists
Take accurate facial and frame measurements for proper fitting
Process sales, billing, and insurance claims (if applicable)
Adjust, repair, and maintain eyeglasses as needed
Maintain cleanliness and organization of the optical store
Manage inventory and restock displays
Handle customer inquiries, complaints, and after-sales service professionally
Meet individual and store sales targets