. Lead Generation
Identify potential customers who need relocation services.
Generate leads through calls, online platforms, references, and field visits.
Follow up on inquiries from websites, social media, and referral networks.
2. Customer Interaction
Contact customers to understand their relocation requirements.
Provide detailed information about shifting services, packing, transportation, and insurance.
Build strong relationships with clients.
3. Survey & Quotation
Arrange or conduct house/office surveys to estimate shifting requirements.
Prepare and share cost quotations based on volume, distance, and services required.
4. Sales Conversion
Negotiate pricing and close deals with customers.
Achieve monthly or weekly sales targets.
5. Coordination
Coordinate with operations team for packing, loading, and transportation schedules.
Ensure smooth relocation service delivery.
6. Documentation
Maintain customer records and sales reports.
Update CRM or company records with customer details and deal status.
7. After-Sales Support
Follow up with customers after relocation to ensure satisfaction.
Handle complaints and resolve issues if needed.