Sales Executive

Job Description

Sales Executive / Floor Executive – Retail Supermarket

Location: Retail Store

Department: Store Operations

Reporting To: Store Manager / Floor Supervisor

Job Summary

We are looking for a Sales Executive / Floor Executive to provide excellent customer service and support daily store operations. The role involves assisting customers, maintaining product availability on shelves, promoting store offers, and ensuring the store is clean and well organized.

Key Responsibilities

Customer Service

Greet customers and assist them in locating products.

Provide information on product features, brands, and pricing.

Suggest complementary products to increase customer satisfaction and sales.

Assist customers with bulk purchases when required.

Shelf & Stock Management

Ensure shelves are fully stocked and products are properly arranged.

Follow FIFO (First In First Out) for product rotation.

Remove expired or damaged products immediately.

Merchandising

Arrange products according to store category and planogram.

Ensure correct price tags and labels are displayed.

Highlight promotional and high-margin products.

Sales Promotion

Inform customers about discounts, combo offers, and seasonal promotions.

Encourage purchase of store private label products where applicable.

Inventory & Stock Monitoring

Monitor fast-moving products and report low stock to supervisors.

Assist in stock receiving, shelf replenishment, and stock audits.

Store Maintenance

Maintain clean shelves, racks, and aisles.

Ensure product displays are neat and visually appealing.

Billing Support

Guide customers to billing counters.

Assist during peak hours with packing and queue management.

Skills Required

Good communication and customer service skills

Basic product knowledge

Ability to work in a fast-paced retail environment

Basic math and counting skills

Preferred Experience

1–2 years experience in supermarket or retail sales

Freshers with good communication skills may also apply

Performance Indicators (KPIs)

Customer satisfaction and service quality

Shelf availability and product display

Department sales contribution

Upselling and add-on product sales

Store cleanliness and organization

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.