Sales Executive

About the Role

We are seeking a polished, customer-focused, and relationship-driven Luxury Handloom Sales Advisor to represent our premium handloom and heritage textile collection. The role involves engaging with discerning clientele, including high-net-worth individuals (HNIs), celebrities, business leaders, designers, collectors, and international customers.

The ideal candidate will possess exceptional communication skills, a refined understanding of luxury customer service, and the ability to articulate the craftsmanship, heritage, exclusivity, and value of luxury handloom products.

Key Responsibilities

• Serve as the primary point of contact for elite domestic and international customers.

• Conduct personalized consultations and product presentations for high-profile clients.

• Explain the heritage, craftsmanship, weaving techniques, materials, exclusivity, and cultural significance of luxury handloom products.

• Build and nurture long-term relationships with HNIs, celebrities, influencers, designers, and premium clientele.

• Understand customer preferences and curate bespoke product recommendations.

• Coordinate virtual and in-person customer interactions, appointments, exhibitions, and private viewings.

• Ensure an exceptional customer experience throughout the sales journey.

• Maintain confidentiality and professionalism while handling high-profile clients.

• Follow up with customers regarding inquiries, orders, deliveries, and after-sales support.

• Collaborate with design, production, and management teams to meet customer requirements.

• Stay updated on luxury fashion, handloom trends, textile craftsmanship, and global luxury retail practices.

• Represent the brand at exhibitions, trade events, cultural showcases, and exclusive customer engagements in India and abroad.

Required Qualifications

• Bachelor’s degree in Business, Fashion, Luxury Retail, Hospitality, Textile Design, or a related field.

• Knowledge of luxury retail, premium sales, fashion, textiles, hospitality, jewelry, lifestyle, or customer relationship management.

• Excellent verbal and written communication skills in English and Hindi.

• Strong presentation and interpersonal skills.

• Ability to interact confidently with high-net-worth and celebrity clientele.

• Strong relationship-building and consultative selling capabilities.

• Willingness to travel within India and internationally when required.

Preferred Qualifications

• Knowledge of Indian handloom traditions, textiles, weaving techniques, and luxury fabrics.

• Experience working with luxury brands, premium boutiques, fashion houses, hospitality groups, or exclusive lifestyle products.

• Exposure to international customers and luxury buying behavior.

• Additional language skills will be an advantage.

Key Competencies

• Luxury Client Relationship Management

• Customer Experience Excellence

• Storytelling & Product Presentation

• Personalization & Client Advisory

• Cultural Sensitivity & Professional Etiquette

• Attention to Detail

• Sales & Business Development

• Confidentiality & Discretion

• Relationship Building

• Brand Representation

What Success Looks Like

• Delivering exceptional customer experiences to premium and high-profile clients.

• Building long-term customer loyalty and repeat business.

• Effectively communicating the uniqueness and value of luxury handloom products.

• Enhancing brand reputation among elite domestic and international clientele.

• Achieving sales targets while maintaining the highest standards of professionalism and customer service.

Ideal Candidate Profile:
A sophisticated and articulate professional who can seamlessly engage with celebrities, business leaders, international buyers, and luxury consumers while passionately showcasing India’s finest handloom craftsmanship and heritage.

Pay: ₹15,000.00 - ₹60,000per month

Work Location: In person

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.