The Sales Executive is responsible for driving sales of jewellery products, delivering excellent customer service, and building long-term relationships with clients. The role involves assisting customers in selecting jewellery, achieving sales targets, and maintaining high standards of store presentation.
Key Responsibilities:
Greet and assist customers as they enter the store
Understand customer preferences, budget, and occasion needs
Showcase jewellery collections (gold, diamond, silver, bridal, etc.)
Explain product details such as purity, weight, pricing, and certification
Achieve individual and team sales targets
Build and maintain long-term customer relationships
Handle billing, invoicing, and basic cash/UPI/card transactions
Ensure proper display and cleanliness of jewellery showcases
Stay updated on latest designs, trends, and offers
Handle customer queries, complaints, and after-sales service support