Key Responsibilities:
Sales: Making outbound calls to potential customers, presenting products/services, and negotiating sales.
Customer Interaction: Answering customer questions, handling complaints, and providing technical support.
Lead Generation: Identifying potential customers and qualifying leads for the sales team.
Order Processing: Taking and processing orders, updating customer information, and managing customer accounts.
Sales Reporting: Tracking and reporting on sales performance, identifying trends, and suggesting improvements.
Product Knowledge: Staying informed about products/services, pricing, and promotions.
Relationship Building: Developing strong relationships with customers to encourage repeat business.