Sales Executive

Job Summary:

The Sales Executive is responsible for driving membership sales, promoting the gym’s services, and ensuring an exceptional experience for potential and existing members. This role requires excellent communication skills, a proactive approach, and the ability to meet or exceed sales targets.

Key Responsibilities:

1. Lead Generation & Conversion:

   • Generate leads through walk-ins, calls, social media, and referrals.

   • Conduct gym tours for potential members and explain membership plans.

   • Convert leads into memberships effectively.

2. Customer Relationship Management:

   • Build and maintain relationships with prospective and existing members.

   • Address inquiries, concerns, and follow up on leads professionally.

3. Sales Target Achievement:

   • Achieve monthly, quarterly, and annual sales targets set by management.

   • Report daily/weekly sales activities and performance to the Sales Manager.

4. Promotions & Marketing Support:

   • Assist in implementing promotional campaigns and events.

   • Share information about special offers, classes, and packages with potential members.

5. Administration:

   • Maintain accurate records of leads, memberships, and follow-ups.

   • Assist in documentation related to new memberships, cancellations, and renewals.

6. Team Collaboration:

   • Coordinate with trainers, front desk staff, and management to ensure smooth onboarding of new members.

   • Participate in team meetings and sales strategy discussions.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.

• Strong persuasion and negotiation skills.

• Customer-oriented with a professional attitude.

• Basic computer skills for managing CRM or membership software.

• Knowledge of fitness industry trends is a plus.

Qualifications & Experience:

• Minimum 1–2 years of sales experience (fitness industry preferred but not mandatory).

• Graduate in any discipline; additional certifications in sales or marketing are a plus.

Performance Metrics:

• Number of new memberships sold.

• Conversion rate of leads to memberships.

• Customer satisfaction and retention rates.

• It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.