🚚 Job Description – Packers and Movers

🔹 Sales Executive (Packers & Movers)

📌 Role Summary

Responsible for giving quotations, and converting customers for relocation services.

🧾 Key Responsibilities

• Handle inbound calls, WhatsApp, and website inquiries

• Understand customer requirements (house shifting, office relocation, etc.)

• Provide accurate quotations and explain services

• Conduct site surveys (if required)

• Follow up with leads and close sales

• Maintain customer database and CRM

• Achieve monthly sales targets

🎯 Skills Required

• Good communication skills

• Negotiation and convincing ability

• Basic computer knowledge

• Customer handling skills

🎯 Skills

• Attention to detail

• Basic calculation skills

• Customer interaction

🔹 Operations Executive

📌 Role Summary

Manages daily shifting operations and ensures smooth execution.

🧾 Responsibilities

• Plan and schedule relocations

• Allocate manpower and vehicles

• Coordinate with drivers and packing team

• Track shipments and delivery status

• Handle customer complaints

• Ensure timely service

🎯 Skills

• Coordination and planning

• Problem-solving

• Time management

• 🔹Customer Support Executive

📌 Role Summary

Handles customer queries and provides updates.

🧾 Responsibilities

• Answer calls and messages

• Provide booking updates

• Handle complaints and feedback

• Maintain customer satisfaction

🎯 Skills

• Communication skills

• Patience and problem-solving

📊 Basic Job Requirements (Common)

• Minimum qualification: 10th / 12th / Graduate (depending on role)

• Experience: 0–3 years (freshers can apply for entry roles)

• It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.