Act as a single point of contact for customers and provide a delightful experience to them
throughout their purchase journey.
• Assess and understand customer needs, facilitate the decision-making process on the
model being considered, guide on finance options available and explain value-added
services and their benefits.
• Focus continuously on lead generation, efficient event planning by maximizing territory
coverage and managing referrals.
• Value and respect the customer’s time and treat customer’s data with utmost
confidentiality.
• Ensure all customer queries are answered in detail, accurately & patiently and ensure
customers understand processes being followed completely.
• Ensure demonstration and test drive for all enquiries and home visits where required.
• Strive to achieve sales and value-added services target as assigned by Team Leader
• Diligently complete paperwork associated with all customer interactions. Ensure
transparent communication of deal and document-related details.
• Personally ensure delightful and timely delivery as per the commitment made to the
customer.