Order Processing: Enter and manage customer purchase orders using software like SAP or enterprise resource planning (ERP) systems.
Sales Support: Assist senior sales representatives by preparing commercial proposals, price quotations, and sales presentations.
Sample Coordination: Arrange the dispatch of chemical product samples and safety data sheets to prospective clients.
Customer Communication: Act as a link between clients, the technical team, and production units to resolve inquiries and complaints.
Logistics and Tracking: Track shipments and coordinate with the supply chain to ensure timely delivery of chemical goods.
Account Maintenance: Maintain customer records, track outstanding payments, and support receivables management.
Market Research: Gather basic data on competitor pricing and product availability to help update sales forecasts.