Sales Executive

Key Responsibilities

Sales & Customer Service

• Greet customers warmly and understand their requirements.

• Recommend suitable products based on customer needs, budget, and preferences.

• Demonstrate features, benefits, and usage of various electronic products and appliances.

• Drive product sales and consistently achieve individual and store sales targets.

• Promote extended warranties, device protection plans, installation services, and financing options.

• Upsell and cross-sell complementary products and accessories.

Product Knowledge

• Maintain in-depth knowledge of consumer electronics, home appliances, mobile devices, computers, accessories, and emerging technologies.

• Stay updated on new product launches, promotions, and competitor offerings.

• Explain product specifications, benefits, and comparisons clearly to customers.

Store Operations

• Ensure merchandise is properly displayed and stocked according to store guidelines.

• Maintain cleanliness and organization of the assigned department.

• Assist with inventory management, stock replenishment, and stock audits.

• Support billing and checkout activities when required.

Customer Relationship Management

• Handle customer queries, concerns, and complaints professionally.

• Build long-term customer relationships and encourage repeat business.

• Collect customer feedback and communicate insights to management.

Compliance & Process Adherence

• Follow company policies, operational procedures, and retail standards.

• Maintain accurate records of sales transactions and customer interactions.

• Adhere to all safety, security, and loss-prevention guidelines.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 5 years of experience.