Sales Executive

Job Description: We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join our dynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial role in ensuring the satisfaction and retention of our clients through exceptional service and effective communication. As a CRM, you will be the primary point of contact for our clients, managing their needs and ensuring smooth interactions throughout their journey with us. Key Responsibilities: ● Client Management: Ensure that all needs of clients are successfully met and managed after booking. ● After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered. ● Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns. ● Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage. ● Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience. ● Product & Service Guidance: Offer insights and assistance to clients regarding our products or services, ensuring they are well-informed. ● Complaint Handling: Act as the main point of contact for client complaints and escalate issues to the relevant department or personnel for resolution. ● Proactive Communication: Understand client needs, proactively address issues, and ensure a high level of customer satisfaction at all times. ● Documentation: Maintaining and filing documentation as per the process of the company including receipts, demand letters, interest letters, etc if and when needed. ● Coordination: Coordination with different departments and entities such as banks to ensure the client journey is seamless. Key Skills & Qualifications: ● Polite Disposition: A friendly and professional attitude when dealing with clients. ● Strong Follow-up Skills: Ability to rigorously follow up with clients to ensure all needs are met. ● Excellent Communication: Confident communication skills, both verbal and written, with clients and colleagues. ● Problem Solving: Ability to understand client circumstances and provide appropriate solutions. ● Proactive Approach: Always anticipate client needs and take proactive steps to exceed their expectations. ● Availability: Be readily available for calls and maintain consistent communication with clients. Qualifications: ● Strong command on English language is mandatory. ● Strong interpersonal, coordination and follow up skills. ● Quick learner. ● Ability to handle multiple tasks and maintain attention to detail.

• It is a Full Time Sales / Business Development job for candidates with 1 - 5 years of experience.

More about this Sales Executive job

1. What is the eligibility criteria to apply for this Sales Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Sales Executive job?
   Ans: This Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Executive job?
   Ans: No, there is no fee applicable for applying this Sales Executive job and during the employment with the company, i.e., IMMORTAL FACILITY MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Executive role?
   Ans: There is an immediate opening of 10 Sales Executive at IMMORTAL FACILITY MANAGEMENT
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Sales Executive job?
   Ans: This Sales Executive job has 10:00 दोपहर - 06:30 शाम timing.