Sales Executive

Wander UnXplore is a travel and tourism company specializing in curated domestic and international holidays, customized vacations, group tours, corporate travel, honeymoon packages, wildlife escapes, adventure trips, and transportation solutions.

We are looking for energetic, target-oriented and customer-focused Sales Executives who can convert travel enquiries into confirmed bookings and contribute to the growth of our travel business.

KEY RESPONSIBILITIES

1. Travel Package Sales

• Handle incoming travel enquiries through calls, WhatsApp, email, social media and other lead sources.

• Understand customer requirements including destination, travel dates, number of travellers, budget, hotel preferences and activities.

• Recommend suitable domestic and international travel packages.

• Prepare customized itineraries and quotations based on customer requirements.

• Explain package inclusions, exclusions, hotel details, transportation, sightseeing and applicable terms & conditions.

• Follow up with prospective customers and convert enquiries into confirmed bookings.

• Upsell and cross-sell hotels, sightseeing, activities, transfers, upgrades and other travel services.
  

2. Lead Management & Conversion

• Respond to assigned leads promptly and professionally.

• Maintain regular follow-ups until the enquiry is converted or closed.

• Maintain accurate records of leads, follow-ups, quotations and booking status.

• Identify high-potential leads and prioritize them accordingly.

• Achieve defined monthly sales and revenue targets.

• Maintain healthy conversion ratios and improve sales performance continuously.
  

3. Customer Relationship Management

• Build strong relationships with customers before, during and after the booking.

• Understand customer expectations and provide suitable travel solutions.

• Ensure clear and accurate communication regarding pricing, availability and inclusions.

• Coordinate with the operations team to ensure smooth execution of confirmed packages.

• Handle customer queries and assist in resolving booking-related issues professionally.

• Encourage repeat bookings and customer referrals.
  

4. Coordination & Operations

• Coordinate with hotels, transport vendors, activity providers, DMCs and other travel partners for quotations and availability.

• Ensure all booking information is correctly communicated to the operations team.

• Coordinate changes, amendments and special requests from customers.

• Maintain proper documentation for confirmed bookings.
  

5. Sales Reporting

• Maintain daily records of leads and sales activities.

• Submit daily/weekly sales reports as required.

• Track quotations, follow-ups, conversions and pending payments.

• Maintain CRM/lead-management records accurately.

• Analyze personal sales performance and work towards improving conversion.
  

TARGETS & KPIs

The selected candidate will be evaluated on:

• Monthly Sales Revenue

• Number of Confirmed Bookings

• Lead-to-Booking Conversion Ratio

• Average Booking Value

• Follow-up Efficiency

• Customer Response Time

• Repeat Customer / Referral Business

• Upselling & Cross-Selling

• Payment Collection Coordination

• Customer Satisfaction

Target structure may vary depending on experience, lead quality and business requirements.

REQUIRED SKILLS

Essential

• Excellent communication skills.

• Strong sales and negotiation ability.

• Customer-centric approach.

• Good convincing and presentation skills.

• Ability to handle sales calls confidently.

• Good WhatsApp and email communication skills.

• Basic knowledge of MS Excel / Google Sheets.

• Ability to prepare and explain travel quotations.

• Strong follow-up and relationship-building skills.

• Ability to work under sales targets.
  

Preferred

• Previous experience in travel sales or tourism.

• Knowledge of domestic destinations.

• Knowledge of international holiday destinations.

• Experience with hotel, cab, flight or holiday package sales.

• Existing understanding of B2C/B2B travel sales.

• Experience with CRM or lead-management software.
  
  WHO CAN APPLY?
  

  We welcome applications from:

  Freshers:
  Candidates with strong communication skills and a genuine interest in sales and travel.

  Experienced Candidates:
  Candidates with 1–3 years of experience in travel sales, holiday packages, hospitality, hotel sales, airline sales, insurance, real estate, telecom or other target-based sales roles.

  ---

  IDEAL CANDIDATE PROFILE

  We are looking for someone who is:

  ✓ Energetic & ambitious
  ✓ Confident on calls
  ✓ Target-oriented
  ✓ Good at negotiation
  ✓ Quick to learn
  ✓ Customer-focused
  ✓ Strong in follow-ups
  ✓ Comfortable with WhatsApp & digital communication
  ✓ Passionate about travel
  ✓ Willing to take ownership of sales targets
  

  ---

  
  COMPENSATION
  

  Salary: Competitive Salary + Performance Incentives

  Compensation will be based on experience, communication skills, sales capability and interview performance.

  PERFORMANCE INCENTIVES

  Attractive incentives may be offered based on:

  • Individual sales achievement

  • Monthly target achievement

  • Revenue generated

  • Number of confirmed bookings

  • Special campaign/product performance

  High performers will have opportunities for increased incentives, growth and leadership responsibilities.
  

  ---

  
  CAREER GROWTH
  

  Successful candidates can grow into:

  Sales Executive
  ↓
  Senior Sales Executive
  ↓
  Sales Team Leader
  ↓
  Sales Manager
  ↓
  Business Development / Sales Head
  

  Wander UnXplore believes in rewarding performance and providing opportunities for capable team members to grow with the organization.
  

  ---

  
  WORKING EXPECTATIONS
  

  • Maintain professional communication with customers and vendors.

  • Follow company pricing, quotation and booking policies.

  • Maintain confidentiality of customer and company information.

  • Ensure all commitments made to customers are accurate and authorized.

  • Maintain punctuality, discipline and professional conduct.

  • Work collaboratively with Sales, Operations and Management teams.

  • Take ownership of assigned leads and achieve agreed targets.
    

  ---

  
  WHY JOIN WANDER UNXPLORE?
  

  🌍 Work in the exciting Travel & Tourism industry
  📈 Performance-based career growth
  💰 Attractive sales incentives
  🎯 Target-based earning opportunities
  🤝 Dynamic & growth-oriented work environment
  ✈️ Exposure to Domestic & International Travel Products
  🏆 Recognition for high performers
  🚀 Opportunity to grow into leadership roles
  

  ---

  
  APPLICATION
  

  Interested candidates may share their updated CV with the Wander UnXplore HR/Recruitment Team.
  

  Company: Wander UnXplore
  Location: SF-101, Gaur City Center, Greater Noida (West), Uttar Pradesh
  Branches: Noida | Manali | Ramnagar

  Website: www.wanderunxplore.com
  

  Wander UnXplore

  Your Trusted Travel Partner for Wild Escapes 🌿

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.