Sales Executive

·        Greet the customers with a pleasant smile and join the hands and say “Vanakkam/Namaskara/ Welcome”

·        Request customers to sit and offer them Water/ Coffee/ Tea to make sure that they are comfortable.

·        Follow the “APPLE” approach with the customers

§  A - Approach & Greet

§  P - Probe (What they need) - Understand what the customer needs

§  P - Present the solution for what they are looking

§  L -   Listen – Body Language, Tone

§  E - End with thanks and invitation to visit again

·        As per the customer requirement show all the products and explain clearly about the products to the customer. (Note: Show 1 or 2 trays at a time to one customer and make sure that the counting is uniform)

·        After attending to their requirements also show the latest arrivals and take their feedback.

·        Upselling of weight, cross selling and fancier products with higher wastage is highly recommended.

·        If the products are not available at the branch, then take a Skype call with other branches and show the products (or) Show E-Catalogue (or) Take an order after discussing with the Floor Manager.

·        To focus and promote Jewellery Saving schemes

·        Tell about the current offers running in the showroom and create interest to purchase.

·        Once the product is selected by the Customer, take a quotation of the product and explain the details in the quotation and guide them for billing.

·        Educate the customer in Product Handling, Packing after using the products, etc.,

·        Should inform to all the Gold Purchase customers about our “Historical Low wastage”, “BIS hallmarking”, “Best Finishing”, & “No Gold rate for Stone”.

·        Should inform all customers about “100% Silver Hallmark” and “No wastage & Making charges”,

·        To promote Diamond sales and inform all customers about “100% Money Back Guarantee”, and “IGI Certification”.

·        Create an interest to purchase again and again by showing the latest varieties after their purchase.

·        Say Thank you, Visit again with a Pleasant smile & make sure that the customer is fully satisfied. 

·        Note:

o   To be very cautious on customers handling the products to avoid damages.

o   To alarm Salesman/ Floor Manager / Branch manager if any doubts on customer type of thieves.

Only Jewellery industry experienced can apply, even freshers will also be considered for different roles like Relationship Executives and Hostess. Please share Resumes to WhatsApp Number: 7406802877. We have a Walk-in on 18th and 19th May at AVR Swarna Mahal store, Jayanagar.

• It is a Full Time Sales / Business Development job for candidates with Freshers.