Key responsibilities
Customer outreach and lead generation: Generate leads through methods like cold calling, emailing, networking, and social media to find potential clients.
Client engagement: Listen to customer requirements, present and demonstrate products or services, and build strong relationships with new and existing clients.
Negotiation and closing: Negotiate contracts, pricing, and terms to close deals and meet sales goals.
Sales reporting and analysis: Track sales activities, create reports on sales data, and use this information to forecast future sales and identify areas for improvement.
Market research: Conduct market research to identify new business opportunities, understand market trends, and analyze the competition.
After-sales support: Provide follow-up support to ensure customer satisfaction and encourage repeat business.
Sales support: Coordinate with other teams like marketing to align on lead-nurturing campaigns and promotional events.
Administrative tasks: Maintain client records in a CRM system.
Key skills
Communication and persuasion: Clearly articulate the value of products and services to clients.
Negotiation: Skillfully negotiate contracts and terms to reach mutually beneficial agreements.
Relationship building: Build and maintain strong relationships with a diverse range of clients.
Market knowledge: Have a strong understanding of the market, products, and competitors.
Time management and organization: Manage a pipeline of leads and client interactions effectively.
Adaptability: Adapt to new sales methods and changing market dynamics.