Sales Coordinator – Job Responsibilities (Aluminium Bubble Sheet Manufacturing Company)
Handle customer inquiries related to Aluminium Bubble Sheet products.
Prepare and send quotations, proforma invoices, and product details.
Follow up with customers for inquiries, quotations, and order confirmations.
Receive and process customer purchase orders.
Coordinate with the production department for order execution.
Monitor order status and ensure timely completion of orders.
Coordinate with the dispatch team for on-time material delivery.
Share dispatch details, LR copies, and delivery updates with customers.
Maintain customer database and sales records.
Prepare daily, weekly, and monthly sales reports (MIS).
Maintain records of quotations, orders, invoices, and dispatches.
Coordinate with the accounts department for payment follow-ups.
Send payment reminders and account statements to customers.
Handle customer complaints and resolve order-related issues.
Maintain regular communication with existing and prospective customers.
Coordinate with logistics partners for transportation arrangements.
Assist the sales team in achieving sales targets.
Share product brochures, technical datasheets, and marketing materials with customers.
Support exhibitions, trade shows, and promotional activities when required.
Prepare project-wise and customer-wise sales documentation.
Assist in tender and project-related documentation, if applicable.
Ensure proper filing and record maintenance of all sales documents.
Update ERP/CRM systems with customer and sales information.
Coordinate internally with Production, Dispatch, Accounts, and Purchase departments.
Perform any additional sales coordination duties assigned by management from time to time.