The Sales Coordinator supports the sales team by managing administrative tasks, coordinating sales activities, maintaining customer records, and ensuring smooth communication between clients and internal departments. The role is essential in helping the sales team achieve targets and deliver excellent customer service.
Key Responsibilities:
Coordinate and support daily sales operations and activities.
Prepare quotations, proposals, sales reports, and presentations.
Process customer orders and ensure timely delivery.
Maintain and update customer databases and sales records.
Communicate with sales team regarding order status, product information, and inquiries.
Coordinate with logistics, finance, and other departments to ensure smooth order fulfillment.
Track sales targets and prepare performance reports for management.
Schedule meetings, appointments, and follow-ups for the sales team.
Assist in resolving sales team complaints and issues promptly.
Monitor inventory levels and coordinate with the procurement team when required.
Support marketing and promotional activities as needed.