Sales Coordinator / Executive

A sales coordinator in a manufacturing company handles order processing, tracks inventory or production schedules, and acts as the bridge between clients, the sales team, and the plant floor.

For general industry templates and standards, you can view the detailed Sales Coordinator Job Description on Indeed or explore the requirements on Glassdoor's Sales Coordinator Overview.

Job Brief

We are looking for an organized and detail-oriented Sales Coordinator to support our manufacturing sales operations. You will process orders, manage client inquiries, and ensure seamless communication between the sales, production, and dispatch teams. The ideal candidate ensures that factory output aligns with customer delivery timelines

Key Responsibilities

• Order Management: Process sales orders, create proforma invoices, and track status from entry to factory fulfillment. [1]

• Cross-Department Coordination: Coordinate with production, quality control, stores, and logistics teams to verify stock availability and dispatch schedules. [1]

• Client Communication: Answer incoming customer queries via phone or email regarding order status, product specifications, and delivery dates. [1, 2]

• Sales Support: Prepare commercial quotations, tender documents, and sales proposals for the field team. [1]

• Reporting: Maintain daily order tracking sheets, sales MIS reports, and customer databases using ERP or Excel. [1]

• Payment Follow-ups: Monitor pending client payments and coordinate with the accounts department for reconciliation.

• Requirements & Skills

  • Education: Bachelor’s degree in Business Administration, Commerce, or a related field.

  • Experience: 2 to 3 years of experience in sales coordination, preferably within a manufacturing or industrial environment.

  • Technical Skills: Strong proficiency in MS Excel and working knowledge of ERP or CRM software.

  • Communication: Excellent verbal and written communication skills to handle vendors, buyers, and internal departments.

  • Organizational Skills: High attention to detail with strong multitasking abilities to work in a fast-paced environment.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.