Sales Coordinator / Executive

Job Title: Sales Coordinator

Department: Sales
Reports To: Sales Manager / Business Head
Employment Type: Full-Time

Job Summary

The Sales Coordinator will support the sales team by managing leads, coordinating with internal teams, preparing reports, and ensuring smooth execution of sales operations. This role requires strong organizational skills, attention to detail, and effective communication to help the sales team achieve targets efficiently.

Key Responsibilities

1. Sales Support & Coordination

• Coordinate with sales executives for daily activities and follow-ups.

• Manage and track leads, enquiries, and customer interactions.

• Ensure timely sharing of information between sales, operations, and support teams.

2. Lead & CRM Management

• Update and maintain CRM data accurately.

• Assign leads to sales executives and track lead status.

• Monitor follow-ups and ensure closure timelines are met.

3. Documentation & Reporting

• Prepare sales reports (daily, weekly, monthly).

• Maintain records of quotations, invoices, and order confirmations.

• Track sales performance, targets, and achievements.

4. Client Communication

• Communicate with customers regarding orders, pricing, and timelines.

• Support sales executives in handling customer queries.

• Ensure professional and timely communication with clients.

5. Process & Compliance

• Ensure sales processes and SOPs are followed.

• Coordinate with finance for invoicing and payment tracking.

• Assist in improving sales workflows and internal coordination.

Required Skills & Competencies

• Strong coordination and organizational skills

• Excellent verbal and written communication

• Ability to multitask and meet deadlines

• Basic understanding of sales processes

• Proficiency in MS Excel, Google Sheets, and CRM tools

Qualifications & Experience

• Graduate in any discipline (Business / Commerce preferred)

• 1–3 years of experience in sales coordination or support role

• Freshers with strong communication and Excel skills may apply

• It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.