A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
35,000 - 40,000 /month
Smart Call Center Solutions
Sector I - Salt Lake, Kolkata
2 - 5 years Experience in Sales / Business Development
Full Time
Company: Arrk Celebrations
Industry: Luxury Sweets & Gifting
About Arrk Celebrations
Arrk Celebrations is a luxury sweets and gifting company offering premium sweets, curated hampers, bespoke gifting solutions, and an elevated customer experience.
Position
Sales Coordinator & Executive
Candidate Profile
We are looking for a male Sales Coordinator & Executive with a polished personality, excellent communication skills, and a strong customer-service mindset. Candidates with experience in the hospitality, luxury retail, premium service, hotel, or upscale customer-facing industry will be preferred.
Key Responsibilities
Handle customers and provide a premium, personalised experience.
Understand customer requirements and recommend suitable sweets and gifting solutions.
Coordinate sales enquiries, quotations, orders, and follow-ups.
Maintain regular communication with clients through calls and WhatsApp.
Coordinate with the store, production, and operations teams to ensure smooth order execution.
Manage walk-in customers and assist with product presentations.
Maintain customer records and follow up on leads.
Ensure excellent service standards and professional client handling.
Handle customer queries and resolve issues professionally.
Requirements
Male candidate with a well-groomed and presentable personality.
Excellent spoken and written English.
Strong communication and interpersonal skills.
Experience in hospitality, hotels, luxury retail, premium customer service, or a similar industry preferred.
Confident and comfortable interacting with high-value clients.
Good follow-up and coordination skills.
Customer-focused, responsible, and proactive.
Ability to work in a fast-paced luxury retail environment.
Basic knowledge of WhatsApp communication.
Preferred Experience
2–5 years of relevant experience in hospitality, luxury retail, premium sales, customer service, or a similar field.
