Sales Coordinator / Executive

Key Responsibilities

• Act as a single point of coordination between Sales, Delivery, and Clients to ensure clear and consistent communication.

• Interact regularly with clients to understand requirements, gather feedback, and address concerns related to ongoing projects or campaigns.

• Translate client feedback and requirements into clear action points and coordinate with the respective internal teams for execution.

• Track delivery timelines, milestones, and service commitments to ensure on-time and quality delivery.

• Monitor campaign performance and execution status across projects.

• Prepare and submit daily delivery and performance reports to HODs, including status updates, issues, and action plans.

• Support the Sales team with post-sales coordination, documentation, and client follow-ups.

• Maintain records of client communication, approvals, changes, and feedback.

• Escalate risks, delays, or performance gaps to management in a timely manner.

• Ensure a high level of client satisfaction by facilitating smooth coordination and quick resolution of issues.

Skills & Competencies

• Strong communication and interpersonal skills

• Excellent coordination and follow-up abilities

• Client-handling and relationship management skills

• Good understanding of sales processes and service delivery

• Analytical mindset with basic understanding of campaign performance metrics

• Proficiency in MS Excel, email communication, and reporting tools

• Ability to multitask and work in a fast-paced environment

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.