Sales Coordinator / Executive

1. Lead Management & Client Coordination

• Handle inbound and outbound calls with clients, architects, contractors, and project teams.

• Generate new leads through calls, follow-ups, social platforms, references, and market outreach.

• Maintain a structured lead tracker and ensure timely follow-ups until closure.

• Understand client requirements and share relevant product information, catalogues, videos, and technical guides.

• Schedule site visits, product presentations, and meetings for the sales/technical team.

• Coordinate with clients on order confirmation, material approvals, and project timelines.

2. Project Coordination & Documentation

• Maintain accurate records of all ongoing and upcoming projects.

• Track installation schedules, site readiness, material dispatch dates, and project progress.

• Coordinate between the marketing team, project execution team, installation teams, and warehouse.

• Assist in preparing proposals, quotations, BOQs, and commercial documents.

• Manage the handover process after project completion—including documentation and client follow-ups.

3. Inventory & Material Coordination

• Maintain project-wise inventory records for wood cladding, decking, flooring, aluminium joists, screws, sealers, oils, and hardware.

• Track material received, issued, and balance stock using daily usage logs and deduction formulas.

• Coordinate with the warehouse for timely dispatch, material delivery, and logistics updates.

• Ensure that all materials reach the client site as per schedule and quality standards.

4. Payment Follow-up & Order Processing

• Follow up with clients for advance, stage-wise, and final payments.

• Maintain a clear record of invoices, payment commitments, and collection status.

• Support the finance team with documentation and client clarifications.

• Ensure all payments are collected before handover.

5. Marketing Activities & Reporting

• Assist in digital marketing tasks such as posting updates, sharing installation videos, and coordinating marketing content.

• Maintain the database of architects, builders, contractors, and developers.

• Prepare weekly and monthly reports for leads, quotations, project status, and revenue follow-ups.

• Support exhibitions, sample displays, marketing kits, and client events.

6. Multitasking & Coordination Responsibilities

• Handle daily coordination between departments—marketing, projects, warehouse, finance, and installation teams.

• Manage phone calls, emails, WhatsApp communication, and client interactions professionally.

• Respond promptly to queries, provide updates, and ensure customer satisfaction.

• Support senior management in any administrative or coordination tasks related to marketing and operations.

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.