Sales Coordinator / Executive

Key requirements:

1. Strong communication skills
   
   

• Run crisp calls and send clear recap messages with owners & due dates.
  
  

• Translate ad-tech jargon into plain value tailored to SMB maturity.
  
  

2. Good understanding of Ad-Ops process
   
   

• Must know the key process to get campaigns live on any platform: Navigate onboarding → creative QA/specs → billing/payments → launch → reporting.
  
  

• Experience and knowledge of digital marketing; understand buying currencies (CPC, CPM, CPL etc.), performance campaigns and brand campaigns, reporting for key metrics.
  
  

3. Understand client needs & recommend solutions
   
   

• Do fast discovery (goal, audience, geo, budget, KPI).
  
  

• Map to objective, targeting, format, and a “good–better–best” plan.
  
  

Roles and Responsibilities

1. Own end-to-end self-serve operations (client support and acquisition)
   
   

• Drive sign-up → get campaign live and ensure smooth delivery.
  
  

• Understand the key steps in a campaign to go live, and repeat on the platform and call out if there are any blockers. Meticulously track and report on all activities like: support tickets, calls, internal requests to closure; communicate proactively with clients
  
  

2. Know internal help / support paths
   
   

• Engage with internal teams like: Ad-Ops/ creative teams /Payments/Invoicing/Finance with complete context and drive to address client needs, and adhere to processes
  
  

• Work with internal teams to understand and suggest ways to win back clients who have dropped off in the journey; get clients to run repeat campaigns on the platform by providing right insights from their previous campaigns

3. Availability
   
   

• Primarily weekdays.
  
  

• Flex to weekends during peak cricket season

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.