Sales Coordinator / Executive

Job Description – Sales Coordinator

Industry: Flexible Packaging
Location: Okhla, Delhi
Salary: Up to ₹30,000 per month
Experience: 2–5 years
Employment Type: Full-time

About the Role

We are looking for a proactive and organized Sales Coordinator to support the sales team and manage day-to-day coordination with customers, production, dispatch, and other internal departments. The ideal candidate should have experience in B2B sales coordination, preferably within the flexible packaging, printing, or manufacturing industry.

Key Responsibilities

• Coordinate with customers regarding orders, requirements, delivery schedules, and order status.

• Prepare and process sales orders, quotations, purchase orders, and related documentation.

• Coordinate with the sales team to ensure timely execution of customer requirements.

• Follow up with production and dispatch teams regarding order status and delivery timelines.

• Maintain regular communication with existing customers and provide timely updates.

• Handle customer queries, complaints, and follow-ups professionally.

• Coordinate internally to resolve order-related issues and ensure timely closure.

• Maintain accurate records of customer orders, sales activities, dispatches, and pending requirements.

• Prepare and maintain sales reports, MIS, and order tracking sheets.

• Coordinate with accounts for invoices, payments, and other sales-related documentation when required.

• Support the sales team in repeat orders, customer follow-ups, and overall sales administration.

Requirements

• 4–6 years of experience in Sales Coordination / Sales Support / Customer Coordination / Order Management.

• Experience in flexible packaging, printing, manufacturing, or a related B2B industry will be preferred.

• Good communication and interpersonal skills.

• Strong follow-up and coordination abilities.

• Good working knowledge of MS Excel and MS Office.

• Experience with ERP/CRM systems will be an advantage.

• Ability to manage multiple customer orders and deadlines simultaneously.

• Strong attention to detail and problem-solving skills.

• Candidate should be comfortable working from Okhla, Delhi.

Preferred Candidate Profile

Candidates with experience in flexible packaging, labels, printing, paper, corrugated packaging, FMCG packaging, or other B2B manufacturing industries will be preferred.

Key Skills

Sales Coordination | B2B Customer Handling | Order Processing | Production Coordination | Dispatch Coordination | Customer Follow-up | MIS | MS Excel | ERP | Complaint Handling

How to Apply

Interested candidates can apply directly through the job portal.

You can also email your updated CV to hr@aurafest.in with the subject line:

Application for Sales Coordinator – Aurafest Management Services Pvt. Ltd

We look forward to welcoming passionate professionals to our team.

• It is a Full Time Sales / Business Development job for candidates with 2 - 6+ years Experience.