Sales Consultant

Job Summary

We are looking for an experienced and customer-focused Senior Sales Consultant to drive sales of Passenger Vehicles (PV) and Electric Vehicles (EV). The role involves understanding customer needs, providing expert product consultation, managing the complete sales cycle, and delivering an exceptional customer experience while achieving sales and profitability targets.

Key Responsibilities

• Generate and convert sales leads for Passenger Vehicles and Electric Vehicles.

• Engage with walk-in customers, online inquiries, and corporate clients to identify their vehicle requirements.

• Present vehicle features, specifications, pricing, financing, insurance, and after-sales services.

• Conduct vehicle demonstrations and test drives.

• Advise customers on EV technology, charging infrastructure, battery performance, maintenance, and ownership benefits.

• Prepare quotations, negotiate pricing within company guidelines, and close sales.

• Coordinate with finance, insurance, registration, and delivery teams to ensure a seamless purchase experience.

• Build and maintain long-term customer relationships to encourage repeat business and referrals.

• Follow up on inquiries and maintain an active sales pipeline using CRM systems.

• Stay updated on competitor products, market trends, government incentives for EVs, and industry developments.

• Achieve monthly, quarterly, and annual sales targets.

• Participate in promotional events, roadshows, exhibitions, and customer engagement activities.

• Ensure compliance with company policies and customer service standards.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

• Diploma or equivalent qualification with relevant experience may also be considered.

Experience

• 5–8 years of experience in automobile sales.

• Experience in Passenger Vehicle dealerships is required.

• Prior experience selling Electric Vehicles is highly desirable.

• Proven track record of achieving or exceeding sales targets.

Required Skills

• Strong knowledge of Passenger Vehicles and Electric Vehicle technologies.

• Excellent sales, negotiation, and closing skills.

• Strong communication and interpersonal abilities.

• Customer-focused with excellent relationship management skills.

• Understanding of vehicle financing, insurance, and registration processes.

• Familiarity with CRM software and Microsoft Office.

• Strong presentation and demonstration skills.

• Ability to work in a target-driven environment.

Key Performance Indicators (KPIs)

• Monthly and annual vehicle sales achievement.

• EV sales contribution.

• Lead conversion rate.

• Customer satisfaction (CSI) scores.

• Repeat customer and referral sales.

• Finance and insurance attachment rate.

• CRM data accuracy and follow-up compliance.

Preferred Competencies

• Strong product knowledge and consultative selling skills.

• Passion for automotive technology and electric mobility.

• Self-motivated, proactive, and results-oriented.

• Ability to mentor junior sales consultants.

• Strong problem-solving and objection-handling skills.

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.