Objectives of this role
Handle huge volumes of inbound and outbound telecalling
Improve organisational efficiency through diligent observation skills as a telecaller
Help the company grow by finding opportunities in customer requirements
Responsibilities
Foster relationships with existing clients, and build a rapport with potential clients
Make reports and documentation based on conversations that took place during telecalling
Adhere to organisational guidelines and methodology while telecalling
Generate sales by making cold calls to active or old clients
Required skills and qualifications
Bachelor’s degree or high school diploma
Strong communication skills and command of the English language
Previous experience in a telecaller job or similar role
Confident individual with a good communications skills
Ability to close sales through the right negotiation skills
Ability to achieve targets