Location: No. 7362, Ram Nagar, Paharganj, New Delhi, Delhi 110055
Terms: Full-time
Salary/Rate: Competitive (Based on Experience)
As a Sales Coordinator at K.L. Home Appliances, you will play a pivotal role in supporting our sales team by managing the pre-sales and post-sales coordination, documentation, and lead generation. Your main focus will be to assist the Sales Executive in scheduling quality meetings with potential clients, maintaining smooth communication, and ensuring all documentation is accurate and up to date. Additionally, you will be tasked with sourcing leads and ensuring the process is streamlined from initial contact to final sales conversion. Your ability to communicate effectively and confidently with clients will be key to your success in this role.
Lead Generation & Qualification:
Proactively source new leads via online platforms (LinkedIn, industry websites, forums, etc.).
Qualify and filter leads to ensure they meet company standards for potential client engagement.
Conduct initial outreach to leads and convert them into quality appointments for the Sales Executive.
Client Coordination & Communication:
Schedule and coordinate meetings between the Sales Executive and potential clients, ensuring smooth logistics and timely follow-ups.
Manage and track client communication, ensuring that inquiries are answered promptly and professionally.
Ensure that all meeting schedules and client details are documented accurately for internal reference.
Documentation & Reporting:
Maintain organized records of all leads, meetings, and client interactions.
Prepare and share reports on lead generation, conversion rates, and overall sales activities.
Ensure all client-related documentation, contracts, and proposals are completed and stored correctly for future reference.
Sales Support:
Assist the Sales Executive in preparing for client meetings by gathering relevant product information, client history, and any other required materials.
Provide ongoing support to the Sales Executive, helping them with follow-up communications and closing strategies.
Relationship Building & Client Follow-ups:
Establish and nurture strong relationships with clients, ensuring that all their questions and concerns are addressed professionally and efficiently.
Follow up with clients after meetings to ensure satisfaction, track project progress, and maintain client engagement.
Education: Senior Secondary education or Bachelor’s degree in any field.
Experience: Proven experience in a similar role within the industrial equipment or related industry is preferred.
Communication Skills: Exceptional spoken and written English. The ability to communicate confidently with clients and vendors is a must.
Convincing Power: Strong ability to persuade and convert initial interest into meaningful meetings and client relationships.
Technical Understanding: Familiarity with industrial kitchen equipment is a plus, but not mandatory. A quick learner with a keen interest in the field is essential.
Organizational Skills: Strong ability to manage multiple tasks, prioritize, and keep accurate records.
Personality: A proactive, confident individual with a customer-first attitude and excellent interpersonal skills.
Tools: Proficiency in using Microsoft Office, CRM software, and online lead-generation tools is an advantage.
Be part of a reputable family-run business with a long-standing history in the industry.
Competitive salary and performance-based incentives.
A dynamic and supportive work environment with opportunities for growth.