Sales Co-ordinator

Job Description:

Position: Sales Coordinator
Location: Noida, Uttar Pradesh
Experience: 1–2 Years
Qualification: Graduation
Employment Type: Full-Time | Work From Office

About us

Escala Tech is a Premium Home Automation and AV distribution company based in India. Established with the vision of simplifying technology use, the company focuses on offering a curated selection of products. By bridging the gap between complex technologies and usability, Escala Tech is committed to delivering seamless and user-friendly solutions. Their expertise lies in creating smarter and more convenient living experiences powered by cutting-edge technology.

Job Summary

We are looking for a proactive and confident Sales Coordinator to contribute to new B2B customer acquisition. The role involves reaching out to prospective and new/unknown customers, understanding their requirements, following up with prospects, and converting opportunities into business. The candidate should have excellent telephonic communication skills and be willing to understand and sell technical products. This is a strictly Work From Office position.

Key Responsibilities

• Identify and reach out to new B2B customers through outbound calls.

• Initiate conversations confidently with new/unknown customers and generate sales opportunities.

• Develop a good understanding of the company's technical products and communicate their features, benefits, and applications effectively.

• Understand customer requirements and recommend suitable products.

• Follow up regularly with prospective clients and work towards converting leads into customers.

• Coordinate with internal teams for quotations, product information, order requirements, and other customer needs.

• Maintain accurate customer, lead, follow-up, and sales records.

• Ensure timely follow-ups and proper coordination throughout the sales process.

Key KRA

Primary KRA: New Customer Acquisition

The candidate will be responsible for:

• Generating new B2B leads

• Establishing contact with new customers

• Developing sales opportunities

• Effective follow-up and conversion

• Acquiring new customers and contributing to sales growth

• Required Skills

• Excellent verbal and written communication skills.

• Strong telephonic communication and confidence in speaking with new customers.

• Good interpersonal and client-handling skills.

• Ability to effectively handle B2B clients.

• Strong follow-up and coordination skills.

• Ability and willingness to understand technical products and explain them to customers.

• Comfortable with outbound calling and approaching customers independently.

Eligibility

• Graduation in any stream.

• 1–2 years of relevant experience in Sales Coordination, B2B Sales, Inside Sales, Business Development, Customer Coordination, or a similar role.

Work Location & Commute

Strictly Work From Office (WFO).

Work Location: In person

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.