Assist the sales team with daily administrative tasks and follow-ups.
Prepare quotations, proposals, sales reports, and presentations.
Process sales orders and ensure accurate entry into CRM/ERP systems.
Track sales leads, customer inquiries, and maintain customer databases.
Coordinate communication between the sales team and other departments (e.g., logistics, finance, marketing).
Respond to client inquiries, providing product information and support.
Maintain regular communication with customers regarding order status, delivery, and after-sales service.
Resolve customer issues or escalate them to the appropriate team.
Maintain and organize sales records, contracts, and customer files.
Generate weekly/monthly sales reports and performance dashboards.
Monitor inventory levels and coordinate with supply chain teams for stock availability.
Schedule meetings, calls, and appointments for the sales team.
Assist in planning sales events, exhibitions, and promotional activities.
Prepare meeting minutes and follow-up action items.