Key Responsibilities
Handle customer enquiries through telephone, email, WhatsApp, and other communication channels.-
Provide information regarding product pricing, & other details as per customer queries.
Prepare and Send quotation to customers on email / whatsapp
Follow up on quotations and pending enquiries. Follow up for conversion of quotations into orders.
Maintain proper records of customer communication and follow-ups.Update details in CRM.
Prepare proforma invoices wherever required.
Dispatch & logistic co-ordination
Accounts Co-ordinations
Receive and process purchase orders from customers
Track pending and completed orders.
Keep Track of Sales team.
Send out introductory emails and profiles to new customers.
Reach out to inactive customers.
Other general work to support the sales process of the company
Optional Requirements If Known Better.
Requirements
Excellent Communication Skill
Working knowledge of MS Office, Email, whatsapp
Should know Hindi, Marathi & English
If worked on b2b apps like Indiamart - will be good.
If experienced from an Industrial company - will be good.
Keya Saraiya
HR Consultant
Contact Number - 7021554499
WatsApp Number - 9833896165
Email ID - Keyasaraiya@ymail.com