Sales Co-ordinator

Department: Sales

Job Summary

Responsible for handling customer inquiries, explaining vehicle features, generating sales leads, conducting test rides, and ensuring excellent customer experience throughout the sales process. The role involves achieving sales targets, maintaining customer relationships, and promoting the brand image of Royal Enfield.

Key Responsibilities

• Attend walk-in customers and understand their requirements.

• Explain motorcycle features, specifications, pricing, and finance options to customers.

• Conduct test rides and provide complete product demonstrations.

• Generate and follow up on sales leads through calls and customer visits.

• Achieve monthly sales targets assigned by management.

• Maintain proper customer records and update CRM/DMS systems regularly.

• Coordinate with finance, insurance, and registration departments for smooth vehicle delivery.

• Ensure timely delivery of vehicles and customer satisfaction.

• Maintain showroom discipline, display standards, and professional behaviour.

• Build strong customer relationships for repeat business and referrals.

• Participate in promotional activities, events, and customer engagement programs.

Required Skills

• Good communication and interpersonal skills

• Strong customer handling ability

• Sales and negotiation skills

• Basic computer knowledge

• Ability to work under targets and pressure

• Team coordination and problem-solving skills

Qualification & Experience

• Graduate or Undergraduate

• Fresher candidates with good communication skills may also apply

Preferred Qualities

• Passion for motorcycles and the automobile industry

• Positive attitude and professional appearance

• Self-motivated and target-oriented

• Customer-focused approach

• It is a Full Time Sales / Business Development job for candidates with 1 - 2 years of experience.