Sales Co-ordinator

The Sales Coordinator will be responsible for maximizing sales from existing clients through regular follow-ups, relationship management, and repeat order generation, while also supporting new client acquisition. The primary focus is to ensure no existing client is left untapped.

Core Objective

1. First Priority: Generate repeat business from existing clients

2. Second Priority: Support acquisition and conversion of new clients

Key Responsibilities

1. Existing Client Management (Top Priority)

• Maintain a daily follow-up system for all past and current clients

• Track previous orders and identify repeat sales opportunities

• Regularly check in with clients for new requirements

• Build strong relationships to ensure customer retention & loyalty

• Reactivate inactive/old clients

2. Sales Follow-Ups & Conversion

• Follow up on all inquiries, quotations, and pending decisions

• Ensure no lead goes cold

• Assist in negotiation follow-ups and closing deals

3. New Client Support

• Coordinate with the sales team on new leads

• Maintain lead tracking sheets (Google Sheets/CRM)

• Assist in onboarding new clients and maintaining records

4. Order Coordination

• Track orders from confirmation to dispatch

• Coordinate with production/logistics teams

• Ensure timely updates to clients

5. Data & MIS Management

• Maintain client database (active + inactive)

• Track:

  • Repeat orders

  • Lost clients

  • Monthly client-wise sales

• Generate reports using Google Sheets / Excel

Required Skills

• Strong follow-up mindset (this is the most important skill)

• Good communication (English)

• Proficiency in Google Sheets / Excel (must)

• Organized and consistent

• Basic understanding of B2B sales

• It is a Full Time Sales / Business Development job for candidates with 0 - 6+ years Experience.