Key Responsibilities
Answering calls and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers.
Obtaining customer information and other relevant data.
Scheduling demonstrations for the clients with the sales team.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.