Sales Relationship Manager

Job Title: Relationship Manager (CRM)
Location: Andheri West, Mumbai
Work Mode: Work from Office
Experience: Minimum 4 Years
Salary: ₹25,000 – ₹35,000 per month
Preferred Candidate: Male/Female (Preference for experienced professionals)

Job Overview

We are looking for a proactive and customer-oriented Relationship Manager (CRM) to join our growing team. The ideal candidate will be responsible for managing client relationships, handling customer inquiries, and delivering an exceptional home-buying experience for clients across India. This role requires strong communication skills, excellent organizational abilities, and a customer-first mindset.

Key Responsibilities

• Build and maintain strong relationships with builders and channel partners.

• Handle customer inquiries through calls, emails, and other communication channels.

• Provide accurate information and assist clients throughout their home-buying journey.

• Leverage telecommunication tools to ensure prompt and effective client engagement.

• Maintain and update customer records and CRM data accurately.

• Coordinate with internal teams to ensure smooth customer service and timely issue resolution.

• Deliver a high standard of customer satisfaction through professional and responsive communication.

Required Qualifications

• Minimum 4 years of experience in Telecom, Real Estate, or Customer Relationship Management.

• Excellent verbal and written communication skills.

• Strong customer service and relationship management abilities.

• Good organizational and time management skills.

• Proficiency in CRM systems and Microsoft Office applications is an added advantage.

If you're passionate about building lasting client relationships and delivering exceptional customer experiences, we'd love to hear from you.

Interested candidates can connect on 9137655589.

• It is a Full Time Sales / Business Development job for candidates with 4 - 6 years of experience.