Relationship Manager

Group Company: Shubham Housing Development Finance Company Limited

Designation: Relationship Officer

Position description:

• To build and preserve trusting relationships with the customers.

• Maintain strong relationship with the company’s clients to boost our brand and profit in the long run.

• To spread head the sourcing of the customers and make the funnel for the log ins/ disbursal processes.

Qualification : Graduate

Salary Range : As per Industry Norms

Primary Responsibilities:

• Front-end interaction, field travel and Customer interface

• Recommending apt home loan product /solution and showcasing benefits

• Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations

• Attending to walk ins into branches & visiting clients at their place

• Executing Branding / Marketing activities in the catchment area

• Spearheading Documentation

• Lead generation in the catchment areas

• 0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from time

• Focus on digitization and support all the initiatives related to sales and even other processes digitization.

• Cash management to be done as per SHDFC policy with full integrity.

• Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.

• To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners – This will be communicated and advised basis requirement of business by your seniors / HO

• Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.

• Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.

• Keep sharing competition details and feedback to seniors / HOD.

• Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.

• Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for timely

• Resolve the instrument not available cases within timelines

• Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.

• Meeting with clients, advising and showcasing our products and benefits to the customers thereof.

• Sales fulfillment, pre/ post sanction sales activities.

• Update and upkeep of marketing & sales collaterals

• Promotional activities including group meetings, presentations as well as developer site promotions

Required Competencies:

• Customer Support, Problem Solving, Communication Skills

• Language - English, Regional Language and Hindi desirable

• Computer literate – Word / Excel / E-mail / Web based system

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.

More about this Relationship Manager job

1. What is the eligibility criteria to apply for this Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹29000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Relationship Manager job?
   Ans: This Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., GIST MANAGEMENT SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Manager role?
   Ans: There is an immediate opening of 17 Relationship Manager at GIST MANAGEMENT SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Sales / Business Development job.
8. What are the timings of this Relationship Manager job?
   Ans: This Relationship Manager job has 10:00 AM - 06:00 PM timing.