Real Estate Telesales Executive

Job Summary

The Presales Executive is responsible for handling inbound and outbound inquiries, qualifying prospects, providing detailed project information, and supporting the sales team to convert leads into site visits and bookings. The role acts as the first point of contact between the company and potential buyers, ensuring a positive customer experience and efficient lead management.

Key Responsibilities

Lead Management

• Handle inbound leads generated through calls, emails, walk-ins, portals, and digital campaigns

• Make outbound calls to prospective clients to generate interest

• Qualify leads based on budget, requirement, location preference, and buying timeline

• Maintain accurate records of interactions in CRM systems

Client Engagement

• Provide detailed information about projects, pricing, payment plans, amenities, and location advantages

• Address client queries professionally and in a timely manner

• Schedule site visits and coordinate with sales managers

• Conduct follow-up calls and emails to nurture prospects

Sales Support

• Assist the sales team in achieving monthly and quarterly targets

• Prepare and share project presentations, brochures, and proposals

• Update clients on offers, inventory availability, and price changes

• Support booking and documentation processes as required

Reporting & Coordination

• Generate daily, weekly, and monthly lead and conversion reports

• Coordinate with marketing teams to provide feedback on lead quality

• Work closely with channel partners and internal sales teams

Required Skills & Qualifications

Education

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)

Experience

• 1–4 years of experience in presales, telesales, or real estate sales support

• Experience in residential or commercial real estate preferred

Skills

• Excellent verbal and written communication skills

• Strong persuasion and negotiation abilities

• Customer-centric approach

• Proficiency in CRM tools and MS Office

• Ability to multitask and work under pressure

Key Competencies

• Lead conversion and follow-up discipline

• Time management and organizational skills

• Relationship-building ability

• Result-oriented mindset

Working Conditions

• 6 days working / rotational weekly off (as applicable)

• Willingness to work on weekends and holidays

• Office-based / site-based role

Career Growth

• Presales Executive → Senior Presales Executive → Sales Manager / Channel Sales / CRM Manager

• It is a Full Time Sales / Business Development job for candidates with 6 months - 3 years of experience.