Job Title: Pre-Sales Executive
Reports To: Sales Manager
Job Type: Full-time
Job Purpose: To handle initial inbound and outbound customer inquiries, qualify leads, and schedule site visits for the direct sales team.
Key Responsibilities
Lead Qualification: Respond to inquiries via calls, Whatsapp, and emails to understand buyer requirements (budget, location, configuration).
Pitching & Tele-calling: Conduct outbound pitches to database leads regarding new project launches and configurations.
Site Visit Generation: Convert qualified leads into confirmed site visits for the on-site closing team.
CRM Management: Maintain accurate, real-time updates on lead status and follow-ups in the CRM software.
Follow-Ups: Nurture long-term prospects through regular, structured follow-ups.
Skills: Excellent verbal communication, persuasion, and active listening.
Key Performance Indicators (KPIs)
• Daily/weekly talk-time and call volumes.
• Lead-to-site-visit conversion rate.
• CRM data accuracy.