Real Estate Sales Executive

Key Responsibilities

1. Booking to Agreement Process

• Handle all post-booking formalities from booking confirmation to agreement execution

• Coordinate with customers for KYC documentation and agreement signing

• Ensure timely preparation and execution of Sale Agreement

2. Documentation & Compliance

• Collect and verify customer documents (KYC, PAN, Aadhaar, etc.)

• Maintain proper documentation records as per legal and company requirements

• Coordinate with legal team for agreement drafts and approvals

3. Payment Follow-ups

• Track payment schedules as per agreement terms

• Follow up with customers for timely collections

• Coordinate with accounts team for receipts and payment updates

4. CRM & Data Management

• Update all customer details, payment status, and milestones in CRM

• Maintain accurate and up-to-date customer records

• Generate reports on collections, agreements, and pending cases

5. Customer Relationship Management

• Act as a single point of contact for customers post booking

• Handle customer queries, complaints, and escalations

• Ensure high customer satisfaction and retention

6. Registration Coordination

• Coordinate with customers for property registration

• Schedule registration dates and ensure document readiness

• Liaise with legal and registration authorities

7. Handover Support

• Coordinate with project and operations team for unit handover

• Ensure all dues are cleared before possession

• Assist customers during possession and documentation

Required Skills

• Strong communication and follow-up skills

• Knowledge of real estate documentation & agreement process

• Good coordination and problem-solving ability

• Proficiency in CRM software and MS Excel

• Attention to detail and documentation accuracy

• It is a Full Time Sales / Business Development job for candidates with 2 - 4 years of experience.