Audit CRM Data: Conduct regular audits of CRM data to ensure accuracy, completeness, and consistency.
• Call Audits: Audit sales calls to evaluate performance, identify areas for improvement, and provide feedback to sales teams.
• Data Maintenance: Maintain accurate and up-to-date data in CRM, ensuring all customer interactions are logged and tracked.
• Generate Reports: Create and submit reports on sales performance, customer interactions, and data quality to support business decisions.
• Identify and Resolve Data Discrepancies: Identify and resolve data discrepancies, ensuring data integrity and accuracy.
• Collaborate with Sales Teams: Work closely with sales teams to provide feedback, coaching, and support to improve sales performance.